ACI congratulates Beijing Capital International Airport and Hainan Meilan International Airport for achieving the the ASQ Assured certification. These join Austin, Abu Dhabi, Dammam, Faro, Madeira, Halifax, Kuala Lumpur, Lisbon, Ponta Delgada and Porto Airports who have already received an Airport Service Quality (ASQ) Assured certificate following a successful audit of their airport passenger service quality management systems.

James Bennett (ADAC) and Dato' Bashir (KLIA)

receiving the ASQ Assured Certificate from ACI

• ASQ SURVEY
• ASQ PERFORMANCE

• ASQ ASSURED

• Benefits
• Certification process
• Certified Airports

• ASQ RETAIL
• ASQ MANAGEMENT